Terms for Contractors

1. Who can be a contractor

A contractor can be a private person or a business located and working in the Netherlands. When filling in your profile, you declare whether you act as a business ("Self-employed (ZZP)" or "Company") or as a "Private person". We show this declaration to customers in the profile and on every offer; you keep it accurate.

2. Accuracy of data

You confirm that the data in your profile is correct. A KvK number and documents are optional: you can choose a category and respond without them, and if you have provided them, a green mark is shown in your profile and on your proposal. Documents means proof for the category (such as diplomas or certificates). Do not upload an identity document. Only a moderator sees the documents. We may ask for proof and reject a profile if the data does not match.

3. Your responsibility

Taxes, insurance, permits and the quality of the work are your responsibility. The platform is not a party to your agreement with the customer.

4. Contacts and offers

The customer's contact details are shown after they choose you. Do not try to share contacts in messages before that: the system hides them and repeated attempts lead to an automatic suspension of the account, as described in the terms.

5. Reviews and ranking

Reviews are left only by the customer and the chosen contractor of a real order, within 30 days of closing. The order of contractors in the catalogue is described in the rules.

6. Violations and termination

For breaking the rules we may restrict, suspend or block a profile or account. No later than when the measure takes effect, you get an email with the reason. If we end the service for you for a reason other than a legal obligation or a repeated or serious violation, we tell you by email at least 30 days in advance. You can appeal by email as described in the rules.

7. Access to data

In your account you see the data you enter yourself and data about your activity: offers, messages, reviews and statistics (including orders closed as "Not completed"). You see a customer's contact details only after they choose you and up to 30 days after closing. We pass contractors' data only to our processors and where the law requires it. See the privacy policy.

If language versions differ, the Dutch version prevails.